Contact Us

 

Making a booking online

Our Directline Flights website has been built to be secure, quick and easy to use, so most of our customers book online.

With help from an advisor

If you'd prefer to make your booking by phone or have any questions, please contact our friendly team. We're happy to help.

 

Sales Opening Hours

Monday to Friday 09:00 - 17:30
Saturday & Sunday Closed
Bank Holidays Closed

After Sales assistance

Once you have made a booking, if you need to add any extras such as baggage or extra legroom seating, or submit any special requests then please contact our Customer Services team, using our customer service form. For answers to many Frequently Asked Questions, click here. NB Our Duty Officers monitor messages in the evenings and at weekends, so we can get back to you about anything urgent.

Customer Services Opening Hours

Monday to Friday 09:00 - 17:30
Saturday & Sunday Closed
Bank Holidays Closed

Postal Address

If you need to write to us by post our office address is:

Directline Flights
20 Southend Road,
Beckenham,
Kent
BR3 1SD