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Contact Us


Making a booking online

Our Directline Flights website has been built to be secure, quick and easy to use, so most of our customers book online.

Assistance with your booking

If you'd prefer to make your booking by phone or have any questions, please check out our help centre. Alternatively, you can contact our friendly, UK-based team here. We're happy to help.  

For urgent help

If you are travelling within the next 72 hours you can contact us here. Our Emergency Duty Office is open from 9 a.m. to 7 p.m. (UK time), every day.

If you need to write to us by post, our office address is: 

Directline Flights
20 Southend Road,