We’ve been helping customers for over ten years, and unlike many of our online competitors, we offer a personal service both before and after the booking process.
We do our best to ensure that our customers get the best flight deals and we make sure that our website and search are quick and easy to use. We even print and post e-tickets to customers who don’t have access to a printer at home.
All of this because we believe that good value shouldn’t come at the cost of excellent customer service.
Other reasons to book using Directline Flights1. UK based call centre2. Freephone number — 0800 408 56043. No extra charge for phone booking and support4. Great value flights5. Experienced and friendly customer service agents6. Highly rated customer service — Feefo7. Financial protection – ATOL licence 10880
We’re a friendly team of intrepid travellers and enthusiastic holidaymakers who (when combined) have over 200 years’ worth of experience in the travel industry, and we have been helping customers to compare and book flights since 2007*.
We are regulated by the Civil Aviation Authority, holding ATOL 10880.
Directline Flights is a trading name of BF Aviation Limited, and our office address is:
20 Southend Road,
*We took over the business from the previous owner Holidayline (UK) Limited on 11th August 2014.
Using Directline Flights to book a cheap flight is simple: we’ve developed a search tool that’s quick and easy to use. Our tool does this by comparing most of the popular airlines, along with a selection of scheduled carriers.
Plus, we don’t make you fill in lots of pages, and we don’t try to sneak sell you unnecessary add-ons.
Our booking service is as easy as 1-2-3:
Step 1: Enter your preferences in the search box — click show flights
Step 2: Select the flight that best suits you — click continue
Step 3: Complete the one step booking form and confirm — you’re done!