ul. Kpt. M. Medweckiego 1
General Information telephone: 48 12 639 30 00
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Krakow Balice airport has a fast, efficient railway service to the centre of the city, and it's the quickest way to get into town. It takes just 18 minutes and because the railway station is so close to the terminal – just 200m – it's very convenient. There's even a free shuttle bus to and from the international and domestic terminals. You can buy a one way ticket from the ticket attendant on the train or from the automated cashiers in terminal T1 close to the central exit, or from Krakow station.
The airport is well served by buses. You'll find bus stops near terminals 1 and 2, where two regular bus lines operate. Look out for bus numbers 208 and 292 during the day. The night bus is number 902. You can buy your tickets from the bus driver, at the RELAY press salon in terminal 1 or at the bus stop ticket machine or via one of the convenient vending machines on the bus. It takes no time to get into central Krakow, from where you can find your hotel or head further into Poland for an Eastern European adventure of a lifetime.
As you'd expect from a major airport, Krakow Balice is really well signposted, and if you're driving in from elsewhere in Poland, you'll start spotting the signs nice and early. It's situated in the city's outskirts only ten miles or so from the city centre and the A4 road, which flows past between Silesia en route to Germany, is your best bet. It's easy to get there by car. And there are plenty of good value car rental firms operating out of the airport if you want to explore the country.
Terminal 1 is the international terminal, which is where you will probably find yourself. Airport car parks at terminal 1 include a convenient short term car parking area, right in front of the multilevel long stay car park, with seventy short term spaces. It's specifically designed for short stops, drop offs and pick-ups. Stops of up to ten minutes in length are free. If you stay any longer, charges apply. Car parks also cater for longer stays at the massive new multi-level car park.
Parking offers safe, secure, convenient parking in a new multi-story building specially designed for the purpose. It provides six levels of parking. The airport's new road system means you'll find it very hard to miss.
The long term car park is a multi-level affair, accessible by turning left out of the terminal 1 building. There's a state of the art parking system in operation so it's easy to track down free parking slots even when it's crowded. There are special signs in operation too, which tell you the shortest route between your car and the terminal. You pay for your parking at the convenient checkout machines. There are some really good long-term parking deals up for grabs. If you need disabled parking, it is marked clearly in blue and you'll find it on the ground floor level.
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The airport has everything you'd expect from a major international hub. There are enough shops, restaurants, cafes, bars, duty free outlets and services to keep you amused if there are any delays. There's a first aid point, a chapel, ATMs, car hire, tourist information and more.
Facilities also include currency exchange services, first aid, secure baggage lockers and a post office for those last minute postcards. If you're travelling on business or want to keep the kids occupied with their laptops while you wait, there's free wireless internet access. If you have a disability the airport is always happy to give you any help and support you need for free, and the facilities take disabled people's needs into account. Just ask if you need help with the kids too – the staff are very family friendly.