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PROTECTING YOUR MONEY
All client funds are protected in a Trust Account, administered by an Independent Trustee. We don't get the money until after we have paid the airline/supplier.
All bookings are financially protected in the event of failure, in one of three ways:
1. We sell some flights under our own ATOL 10880, backed by ATOL Protection Contribution and Airline Failure Insurance.
2. We sell as agent for another ATOL holder, so protection comes from their ATOL.
3. We pay the airline in full at the time of booking and issue the tickets immediately. This includes (but is not limited to) all bookings with Aer Lingus, Blue Air, easyJet, Flybe, Norwegian, Primera, Ryanair, Thomson and Thomas Cook. The CAA exempts these bookings from ATOL protection, because the airline has already been paid. We provide the additional protection of Airline Failure Insurance.
CAA Statement: Many of the flights on this website are financially protected by the ATOL scheme, but ATOL protection does not apply to all travel services on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to http://www.caa.co.uk/default.aspx?catid=1080